Privacy Policy that puts transparency and trust first.
Last Updated
29 November 2024
1. Information We Collect
Personal Information
- • Name and contact details
- • Email address
- • Phone number
- • Billing information
- • IP address
- • Device information
Usage Data
- • Browser type and version
- • Access times and dates
- • Pages viewed
- • Features used
- • Search queries
- • Error logs
2. How We Use Your Information
Core Services
- Provide AI search capabilities
- Process user queries
- Maintain service functionality
- Handle user transactions
Improvements
- Enhance AI models
- Analyze usage patterns
- Optimize performance
- Debug technical issues
Security
- Prevent fraud
- Protect user data
- Monitor system health
- Ensure compliance
Communication Purposes
- • Service updates and notifications
- • Response to user inquiries
- • Important announcements
- • Security alerts
Legal Compliance
- • Regulatory requirements
- • Legal proceedings
- • Government requests
- • User rights fulfillment
Note: We process your information only as necessary for these specified purposes and in accordance with your privacy rights. You can control certain aspects of data processing through your account settings.
3. Data Security
We implement industry-standard security measures to protect your data:
- • End-to-end encryption
- • Regular security audits
- • Access controls
- • Secure data storage
- • Regular backups
- • Incident response plan
3. Data Retention and Deletion
Retention Period
- Chat histories retained for 30 days
- Account information kept while active
- Usage data stored for 12 months
Deletion Rights
- Request account deletion anytime
- Clear chat history manually
- Export personal data before deletion
4. Third-Party Services
Service Providers
- • Cloud hosting services
- • Analytics providers
- • Payment processors
- • Customer support tools
Data Processing
- • Security protocols
- • Data encryption
- • Access controls
- • Regular audits
Compliance
- • Privacy agreements
- • Security standards
- • Data protection laws
- • Regular monitoring
5. International Data Transfers
Transfer Mechanisms
- Standard Contractual Clauses (SCCs)
- Adequacy decisions
- Privacy Shield (where applicable)
Safeguards
- Data encryption in transit
- Regional data storage options
- Regular compliance audits
6. AI-Specific Privacy Considerations
AI Training Data
- Anonymization processes
- Data minimization principles
- Model training safeguards
User Controls
- Opt-out options
- Data contribution settings
- Privacy preferences
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